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Gloss Riders

Gloss Riders Return Policy

1. Satisfaction Guarantee:

  • If you are not completely satisfied with your purchase, you can return it for a full refund within 30 days of purchase.

2. Eligibility:

  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • It must also be in the original packaging.

3. Non-returnable Items:

  • Certain items cannot be returned, such as:
    • Gift cards
    • Downloadable software products
    • Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.

4. Proof of Purchase:

  • To complete your return, we require a receipt or proof of purchase.

5. Refunds:

  • Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

6. Late or Missing Refunds:

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company; it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

7. Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 1280 Hopkins Alley Unit 478, Lisbon, MD 21765

8. Shipping:

  • To return your product, you should mail your product to: 1280 Hopkins Alley Unit 478, Lisbon, MD 21765.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

9. Contact Information:

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